One of the many impacts of the post-COVID 19 pandemic in the library space was the increase in demand for remote access to electronic resources. This, however, is not enough. For libraries to get better engagement and more resource usage from their patrons, there is also the need for a high-quality user experience, where resources […]
Tag: Student Experience
Providing seamless access to digital services is a critical part of the IT team’s role in higher education (HE) and further education (FE). When a lecturer struggles to access wifi on a remote campus, or a student can’t work out how to access digital course materials quickly, the result is a barrier to learning and […]
Preparing for a new academic year is always a challenging time for IT teams. However, for New College of Humanities (NCH) in London, summer 2020 brought new challenges entirely. The IT team was faced with the integration of IT systems after its acquisition by Northeastern University, in the US, while at the same time […]
Have you got a stake in online learning at your institution? Looking for ways to develop your students’ digital experiences in 2022? Then look no further! Here lies a handy wrap-up of Jisc’s Higher Education (HE) and Further Education (FE) student digital insights surveys. Looking at the good, the bad, and the downright ugly. Survey […]
If your institution is considering the move to single sign-on (SSO) solutions, you might find colleagues asking; what does this mean? And what are the benefits? In short, an SSO authentication platform provides simple access control for authentication and authorisation for a whole organisation. In simple terms, this means users only need a single username […]